Terms of service

Terms of Service

OVERVIEW

This website, kloriderm.com, is operated by Kloriderm. Throughout the Site, the terms “we,” “us,” and “our” refer to Kloriderm.

Kloriderm offers this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our Site or purchasing from us, you engage in our “Service” and agree to these Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including visitors, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the Site or use our Services.

Any new features, products, services, or tools added to our store will also be subject to these Terms. Changes to these Terms are addressed in Section 19.

[If confirmed: Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products and Services to you.]

SECTION 1 – ONLINE STORE TERMS

By using our Services, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have authorized minor dependents under your supervision to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose or in violation of applicable laws, including intellectual property and copyright laws.

You must not transmit viruses, worms, malware, or other destructive code.

A material breach of these Terms may result in suspension or termination of your access to the Services, subject to applicable law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service for any lawful reason.

Content you provide may be transmitted across different networks and adapted to the technical requirements of connecting networks or devices. Personal information is handled as described in our Privacy Policy.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission, except as permitted by applicable law.

Headings are provided for convenience and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information. However, information on the Site may occasionally be incomplete, inaccurate, or outdated.

General informational content should not be relied upon as the sole basis for important decisions without consulting appropriate additional sources.

The Site may contain historical information provided for reference only.

We may modify Site content at any time, subject to applicable law. Nothing in this section limits our obligations regarding product descriptions or information we are legally required to provide.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without prior notice. Price changes do not, by themselves, alter the price of an order already accepted by us.

We may modify, suspend, or discontinue any part of the Service.

To the extent permitted by applicable law, we are not liable for modifications, price changes, suspension, or discontinuation of the Service. This does not affect obligations relating to existing orders or refunds owed to you.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively through our online store and may be subject to limited quantities.

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

We make reasonable efforts to display product images, colors, and descriptions accurately. Your device or screen settings may affect how colors appear.

Where permitted by law, we reserve the right to:

  • Limit sales by person, geographic region, or jurisdiction.
  • Limit product quantities.
  • Update product descriptions and pricing.
  • Discontinue products or Services.
  • Decline transactions prohibited by law.

We do not guarantee that every product will meet every individual customer’s expectations. This does not limit any express product promises, our Return & Refund Policy, or your statutory consumer rights.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse, limit, or cancel orders where reasonably necessary, including in cases of suspected fraud, unauthorized resale, or material order errors.

Restrictions may apply to orders associated with:

  • The same customer account.
  • The same payment method.
  • The same billing or shipping address.
  • Suspected unauthorized resellers or distributors.

If we modify or cancel an order, we will make reasonable efforts to notify you using the contact information provided. If an order is canceled after payment has been collected, we will refund the amount due for the canceled items.

You agree to provide accurate, current, and complete purchase and account information and to update it as necessary so we can complete transactions and communicate with you.

For additional information, please review our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not directly control or monitor.

These tools may be provided “as is” and “as available,” subject to the third-party provider’s terms and applicable law.

Your use of optional tools is at your discretion. Please review the relevant provider’s terms and policies before using them.

New Services, features, tools, or resources introduced through our Site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain content, products, tools, or links supplied by third parties.

Third-party links may direct you to websites or services that are not owned or controlled by Kloriderm.

We do not guarantee the accuracy, security, content, or practices of independent third-party websites. Please review their terms and policies before using their services or completing a transaction.

Questions or disputes involving third-party products or services should generally be directed to the relevant provider. Nothing in this section excludes responsibilities that applicable law places on Kloriderm.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, suggestions, ideas, feedback, proposals, or other content to us, you grant us a nonexclusive permission to use, reproduce, publish, distribute, translate, and adapt that content in connection with our business and Services, subject to applicable law and our Privacy Policy.

We will not edit reviews in a way that misrepresents your expressed opinion.

Unless required by law or expressly agreed in writing, we are not obligated to:

  • Keep unsolicited ideas or proposals confidential.
  • Pay compensation for submissions.
  • Respond to every submission.

We may remove content that we reasonably determine is unlawful, threatening, defamatory, obscene, infringing, or otherwise violates these Terms.

Your submissions must not violate another person’s intellectual property, privacy, or other legal rights.

You must not submit malicious code, impersonate another person, provide misleading information, or misrepresent the origin of your content.

You are responsible for the accuracy and legality of the content you submit.

SECTION 10 – PERSONAL INFORMATION

Our collection, use, and disclosure of personal information through the store are described in our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Information on our Site may occasionally contain errors or omissions relating to:

  • Product descriptions.
  • Pricing.
  • Promotions and offers.
  • Shipping charges.
  • Estimated delivery times.
  • Product availability.

We may correct errors, update information, or cancel orders affected by material inaccuracies, subject to applicable law.

If a correction affects your order, we will notify you where appropriate and provide any refund required.

We are not obligated to update every piece of information on the Site except where required by law.

SECTION 12 – PROHIBITED USES

You may not use the Site, Services, or content to:

  • Engage in or encourage unlawful activity.
  • Violate applicable laws or regulations.
  • Infringe intellectual property rights.
  • Harass, abuse, threaten, discriminate against, or harm others.
  • Submit false or misleading information.
  • Distribute viruses, malware, or other malicious code.
  • Improperly collect or track personal information.
  • Engage in spam, phishing, or abusive automated activity.
  • Access restricted systems or data without authorization.
  • Interfere with or circumvent security features.

We may suspend or terminate access for violations of these restrictions, subject to applicable law.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that all results obtained through use of the Site will be accurate or reliable.

Products and Services are provided subject to applicable consumer laws, express warranties, product descriptions, and policies offered by Kloriderm.

To the maximum extent permitted by applicable law, Kloriderm and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Service or products.

Nothing in these Terms excludes, restricts, or modifies any consumer right, remedy, or liability that cannot lawfully be excluded or limited.

Where a jurisdiction does not permit a particular exclusion or limitation, that exclusion or limitation applies only to the extent permitted by law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Kloriderm and its affiliates, partners, officers, directors, agents, contractors, service providers, suppliers, and employees against third-party claims arising from:

  • Your material breach of these Terms.
  • Your violation of applicable law.
  • Your infringement of another party’s legal rights.

This obligation does not apply to the extent a claim results from Kloriderm’s own breach, negligence, or unlawful conduct.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, it will apply only to the extent permitted by applicable law.

Any unenforceable portion will be treated as severed without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

You may stop using our Services at any time.

If we reasonably determine that you have materially violated these Terms, we may suspend or terminate your access to all or part of the Services, subject to applicable law.

Termination does not affect obligations, liabilities, or rights that arose before termination, including any outstanding payment obligations, refunds, or consumer remedies.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and additional terms expressly incorporated into them, govern your use of our Services and supersede prior versions relating to the same subject matter.

Any ambiguity will be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements through which we provide Services will be governed by the laws of [insert the applicable country and state or jurisdiction of the business operating Kloriderm].

This choice of law does not deprive you of mandatory consumer protections that apply in your country or jurisdiction of residence.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms on this page at any time.

We may update or replace portions of these Terms by posting a revised version on our website.

Where required by law, we will provide appropriate notice of material changes and their effective date.

Your continued use of the Site after revised Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law. Changes will not retroactively remove rights relating to an existing purchase.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Kloriderm Customer Support
Email: info@kloeiderm.com